The Mission Beach boardwalk by the ocean, San Diego

FAQ

Every Answer in One Place

Guests, the companies that house them, property providers, investors and partners: pick who you are and find your questions answered.

Mid-term rentals are our focusShort and long term tooDesign, furnishing and smart homes★★★★★ 5.0 from 15 guest reviews

Pick Who You Are

Every Guest

Booking a Stay

How long can I stay?

Stays are 30 nights or more, and monthly stays are our specialty. You can extend month to month as long as the home is free.

Where are your homes?

Across San Diego County. Tell us where you need to be and we will suggest the homes that fit.

Are the homes furnished?

Yes. Every home is ready on day one: furniture, a full kitchen with cookware and dishes, linens and towels, Wi-Fi with a place to work, and laundry in the home or on site.

How do I book?

Pick a home and book it online with Book Now, or send us your dates and we will suggest one. You verify and sign your stay agreement online before you arrive.

Do I need an account to book?

No. You can browse and book without one. An account lets you see your stay, documents and messages in one place.

How do I get in?

Every home has keyless self check-in, so you can arrive on your own schedule.

Can I bring a pet?

Many of our homes are pet-friendly. Tell us about your pets and we will suggest the homes that fit.

Is there parking?

Many of our homes have parking. Ask about the home you are interested in.

Who do I call during my stay?

Our local team. Call (619) 637-9437 or email info@cozycasasrentals.com for anything during your stay.

Travel Nurses and Medical Staff

Housing for Your Contract

Can I book for exactly my contract dates?

Stays start at 30 nights. Tell us your contract dates and we will match them, and extend if your assignment does and the home is free.

Are there homes near the hospitals?

Yes. Tell us where you will work and we will suggest the homes with the easiest commute.

Can my agency or employer book for me?

Yes. We can work with you directly or with your agency or employer, and invoice the agency.

Families and Adjusters

Insurance and Displacement Stays

Can my insurance company or housing provider book for me?

Yes. We work directly with adjusters and housing providers, with direct billing to the carrier or housing company.

How long can we stay?

Stays start at 30 nights and run month to month for the length of your repairs, as long as the home is free.

Can we stay close to our own home?

Tell us where your home is and we will suggest the closest homes that fit your household.

Service Members and Families

Military and Government Moves

Do you take military and government bookings?

Yes. Tell us your report date, length of stay and who is coming, and we will suggest the homes that fit, at or under the federal lodging rate for the month.

Can I stay until my housing is ready?

Yes. Stays start at 30 nights and can extend month to month, as long as the home is free.

Do you take PCS and TDY stays?

Yes. We house service members and families between orders and housing, and government travelers on TDY.

People Relocating and Remote Workers

Relocations and Remote Work

Can my employer book and manage the stay?

Yes. We can work with you directly or with your employer or relocation team, with monthly invoices.

Can I extend if my home search takes longer?

Yes, month to month, as long as the home is free. Let us know as early as you can.

Can I work from the home?

Yes. Every home has Wi-Fi and a place to work from the first day.

Crew Managers

Project and Construction Crews

Can one company book several homes?

Yes. Tell us how many people and the dates, and we will suggest the homes that fit, with one point of contact for the whole booking.

How many people can stay in each home?

Most of our homes sleep two, and some sleep four.

Is there parking for work vehicles?

Many of our homes have parking. Ask about the homes you are interested in.

How long can the crew stay?

Stays start at 30 nights and can extend for the length of the job, as long as the homes are free.

Snowbirds and Seasonal Guests

Seasonal Stays

How long can we stay?

From a month to a whole season or longer, as long as the home is free.

Can we stay near family?

Yes. Tell us where your family lives and we will suggest the homes closest to them.

Agencies, Insurers, Employers and Government

Booking for the People You Place

Who do you house for?

Staffing agencies, hospitals, insurers and housing companies, employers and relocation teams, and government travel offices place people in our homes for a month or more.

Do you offer partner rates?

Yes. Healthcare and staffing partners get a rate below the listed monthly rate, corporate stays get a lower rate for longer stays, and government stays are at or under the federal lodging rate for the month.

Can you bill us directly?

Yes. We invoice agencies, bill carriers and housing companies directly, and send monthly invoices to employers.

Who is our contact?

One person who knows your people and our homes, from the first request to the last invoice.

Owners and Property Providers

Renting Your Property with Us

Which areas do you serve?

The whole county.

What kinds of properties do you take on?

Our focus is mid-term stays in smaller homes: studios, 1-bedroom 1-bath units, ADUs and select 2-bedroom homes. Larger homes are welcome for short-term and long-term rentals.

Do you only manage furnished homes?

Furnished monthly stays are our focus, and we also manage short-term homes where local rules allow and long-term leases of twelve months or more.

Does a proposal cost anything?

No. Every property provider gets a free rental analysis and a written proposal with the market data, a plan for each unit and the next steps.

How is your fee set?

Our fee is a percentage of rental revenue. You see it in your written proposal before you decide.

My home is empty. Can you furnish it?

Yes. We can design, furnish and stage it, or work with what you have. Design and furnishing come in a Basic, Mid-tier or Premium package, quoted from your onboarding form.

Can I use my own vendors?

Yes. We coordinate repairs with the preferred vendors you give us, or with vetted local pros.

What about permits and taxes?

We help you understand what applies to your home and keep track of renewals.

How do I see how my rental is doing?

In your account: statements, payouts and documents for your property in one place.

Managing It Yourself

Placement Only

Can you just find me a guest or tenant?

Yes. Send us your listing, furnished or unfurnished, and we market it, answer inquiries, screen applicants and set up the move-in. You keep managing everything after that.

What does placement cost?

You see the placement fee before you send your listing, and you pay nothing unless a guest or tenant we found moves in.

Investors and Builders

Investors, ADU Builders and Agents

Are the rental tools free?

Yes. The earnings estimate, scenario builder, deal analyzer, furnishing budget, time saver and rental-ready check need no sign-in.

What is Cozy Casas Pro?

Done-for-you rental income reports, listing audits, operator and ADU builder kits and a self-manager plan, made by our team. Create a free account to see pricing.

Do you work with ADU builders?

Yes. Each of your clients gets a free rental consultation and proposal for their unit, a smart home and amenities plan, design for the rental, and management once it is built.

Referral Partners and Managers

Referrals and Partnerships

How does the referral program work?

Introduce an owner by email or text, with their permission. We prepare a free rental analysis and proposal, keep you posted, and pay your referral fee after the home completes its first full month live.

Who can refer?

Agents, lenders, ADU builders, property managers, guests and neighbors: anyone who meets owners with an ADU, a vacant or inherited home, or a home that is not selling. Referral fees are paid as the law allows.

I manage long-term rentals. Will you compete with me?

No. We take only the furnished and month-to-month homes you do not manage, and send long-term owners back to you.

Accounts, Vendors and the Shop

Accounts and the Shop

Who can have an account?

Property owners, guests and tenants, vendors and crews, partners, advisors and investors, and our team.

How do I sign in?

With the email we have on file. We send you a one-time code, or you can use Google. There is no password to remember.

How do I get an account?

Request one on the Accounts page: verify your email and tell us who you are and the access you need. We review every request and reply by email, usually within one business day.

Can I buy things I saw in a home?

Yes. The Shop has the sheets, rugs, coffee and finishing touches from our homes, plus Cozy Casas Essentials, our own label.

Still Have a Question?

Call (619) 637-9437 or send us a message, and a real person on our local team will answer.

Contact Us